Terms and Conditions

1. Definitions

• "Voucher" means a prepaid code that allows you to book and pay for a LanguageCert exam without using other payment methods.
• "LanguageCert Exam" refers to any eligible examination offered by LanguageCert, such as LanguageCert Academic or General tests.

2. Acceptance of Terms

By purchasing a Voucher or using any service on this Website, you confirm that you have read, understood, and agree to be legally bound by these Terms, regardless of whether you have registered with the Website.

3. Voucher Products

• The Voucher entitles the purchaser to redeem the exam fee on the official LanguageCert booking platform.
• A Voucher is valid for one exam attempt only unless otherwise specified.
• Voucher redemption and scheduling must be done through the official LanguageCert booking channels following receipt of the voucher code.

4. Prices and Payment

• All prices displayed on the Website are in Australian Dollars (AUD) unless otherwise indicated.
• Prices may include offers or discounts but are subject to change without notice.
• By making a payment, you warrant that you are authorized to use the chosen payment method.
• We reserve the right to update voucher prices or discontinue vouchers at any time without prior notice.

5. Delivery of Voucher Codes

• Voucher codes will be sent to the purchaser's registered email within the timeframe specified at the point of purchase (e.g., instant or within 24 hours).
• It is your responsibility to provide an accurate email address at purchase.

6. Redemption and Booking

• After purchasing a Voucher, you are responsible for redeeming it on the official LanguageCert booking platform.
• The Voucher must be redeemed and an exam scheduled within the validity period specified at the time of purchase.

7. Cancellation, Refunds, and Expiry

• Vouchers are non-refundable once issued, except in cases required by applicable consumer law or if expressly stated otherwise.
• Vouchers that expire before redemption cannot be reissued or extended unless required by law.
• If you believe a refund is warranted, you must contact us promptly with evidence and a valid reason.

8. Consumer Protection and Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy. Personal data is collected, used, and disclosed only as necessary to provide the services and in compliance with consumer protection requirements.

9. Security

We use industry standard security measures to protect your information and transaction data. However, we cannot guarantee absolute security for any data transmitted over the internet.

10. Disclaimer

• We are not the official provider of LanguageCert exams; vouchers sold through this Website are supplied as an authorized partner or reseller, and redemption is subject to LanguageCert's own terms and conditions.
• We do not guarantee exam availability, exam results, or any outcome related to your exam performance.
• Any dispute regarding exam content, scoring, scheduling, or acceptance must be addressed directly with LanguageCert or its official test centres.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, or consequential damages arising from the purchase or use of vouchers or your exam experience.

12. Contact Information

If you have any questions regarding these Terms and Conditions or need assistance with your Voucher purchase, you may contact us via the contact details provided on the Website.